FAQ
1. Q: Are you a factory or a trading company?
A: We are a manufacture and trade integration company. Expert R&D department and sophisticated supply chain is our key of success.
2. Q: Are bulk orders and multiple product orders available?
A: Yes, we have a strong production supply system to make sure all of your requirements satisfied. One station product solution is our aim of service.
3. Q: What if I never imported this product before, how do I do it?
A: Don't worry. We have import and export experience with over 50 countries over the world, our fulfillment department will guide you every step of the process.
4. What is the MOQ?
Different products have different MOQ. It depends on the kind the gas and the cylinder specifications. Please feel free to contact with us directly for your requirement.
5. Q: Why choice us Taiyu Gas ?
A: Stable Supply, Professional Solution, Reasonable Price, and Safety Business with our Taiyu.
6. Q: How does your factory do quality control?
A: We have standard quality control procedures.
a> In production, we have quality analysis system to make sure each step is qualified.
b> Before filling, we do the pre-treatment for the cylinders to clean well.
c> After filling, we will do 100% inspection analyze before delivery.
7. Q：Is it possible to ship by air?
A：Gases are classified into class 2.1, class 2.2 and class 2.3 which are inflammable gas, non-flammable gas and poisonous gas. According to regulation, inflammable gas and poisonous gas cannot be shipped by air, and only non-flammable gas can be transported by air. If the amount purchased is large, sea transportation is better.
8. Q：Can I customize the package?
A：Yes, of course! The most regular package is cylinder. Its size, color, valve, design and other requirements can all be customized.
9. Q: What is the package & storage details?
A:Seamless steel cylinder with different valves, or as to your requirement.
Stored in shady, cool, dry, ventilated warehouse, and keep away from sunlight and ramming.
10. More question......
Feel free to contact us, you will get immediate reply.
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